Orders and Shipping
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Can I print a gift certificate?
Yes of course. You can download and print a gift certificate here. -
United States Shipping Shipping is free for orders over $75. If your order is less than $75, the shipping price is automatically calculated on the checkout page. Subscriptions always ship for free. Most subscription orders ship via USPS First Class Flats, which do not include tracking. Canada Sh...
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My socks haven't arrived — what should I do?
We're sorry your socks haven't arrived yet! Please contact our support team at howdy@footcardigan.com with your name and email address, and we'll track down your socks and make it right. Helpful to include in your email: - Your name and email address associated with your order - Which month(s) o... -
Most subscription orders are shipped via USPS First Class Flats, which do not include tracking. This is how we keep shipping free for subscribers. If you received a shipping notification but the tracking link doesn't work or shows no information, it's likely because your order was shipped withou...
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Subscription socks: If you're not happy with your socks, contact us! We'll send a free replacement pair with your next month's shipment. This benefit is available once every 6 months per subscription. We offer free returns on unworn socks with tags still attached within 30 days of delivery. You ...
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Subscriptions You can specify the date you would like your order to ship while signing up. Custom Face Socks Our current order processing time for custom face socks in ~5 business days. The orders should arrive within 3 - 5 days once they are shipped out. All other orders All regular orders sho...
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We currently ship to the United States and Canada only. We do not ship internationally to other countries at this time. Shipping costs: - United States: Free shipping on orders over $75. Subscriptions always ship free. - Canada: Free shipping.